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I Screwed Up

·377 words·2 mins
Articles announcements development
Daniel Andrlik
Author
Daniel Andrlik
Daniel Andrlik lives in the suburbs of Philadelphia. By day he manages product teams. The rest of the time he is a podcast host and producer, writer of speculative fiction, a rabid reader, and a programmer.

I am an adult, and I can admit a mistake.

When I first signed up for webhosting with Logjamming, I was really excited. I liked their personality and I dug the idea of working with an independent hosting service catered to creative geeks. The prices seemed reasonable and I could get the unused portion of my pre-payment back if it didn’t work out.

Well, it didn’t work out, and I should have anticipated the problem. I knew they wouldn’t be able to provide around the clock technical support, but I never received responses to any of my issues with the exception of my request to cancel my account. In their defense, I think they built up quite a bit of backlog to sift through the past week, but unfortunately I will need to have a much faster response, especially as soon as the Diplomacy server development kicks into high gear. Logjamming can be a great service if your needs are pretty simple and you are good at troubleshooting stuff yourself. As a plus, it is geared towards bloggers, so their services are ideally suited to blog hosting. The gentlemen who run it are really nice, and even after I cancelled my account they answered my past support questions in their queue that could affect me on other services as well.

The guys who run Logjamming are great, but I think for my needs I require a more reliable company to work with. So, I’ve moved my hosting (after a hell of a lot of research) to Celphi.com. The set up was actually really easy, and what few issues I had they responded to and dealt with in less than five minutes from my initial communication to resolution and closing of the trouble ticket. I have got a ton more features and space available to me and I’m saving about a $1 a month on it, plus I won’t need to upgrade my plan like I would at Logjamming (unless the Diplomacy server becomes ridiculously huge, which I am currently incorporating space-saving procedures into the server design).

I will keep everyone posted on how this host works out over the next year.

And to my former roommate: Wil, I’m sorry it didn’t work out. See you around. :)

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