customer service

My good friend Dan Patterson of Creepy Sleepy just recently had a rather nasty wake-up call with regards to his current hosting provider, Bluehost. Due to a security flaw on their servers, malicious files were injected into several of the websites he was hosting there, but despite the fact that it was failure to maintain security on their servers (as opposed to his account being hacked due to weak passwords or similar), they suspended his account.